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Shipping and Returns

Delivery Information

Orders placed on www.stedilens.com are dispatched from our warehouse in Germany and can be delivered throughout the European Union.

Please note that your order will be delivered by Hermes courier and will require a signature on arrival.

3-5 working days, 6,96€ per order for items in stock.

All items in stock will be shipped the following day (Mon – Fri).

We ship our goods exclusively within the European Union.  Any countries outside this zone will incur a higher shipping cost which will be communicated to you.

If there are several articles in one order, for which different delivery times apply, the goods will be sent as one shipment, at the longest delivery time. 

You must be of legal age to receive an order from us.

Shipping Holidays

Stedilens will not be shipping on German public holidays. To avoid any confusion, please check the annual calendar for the exact dates.

Please note: Our shipping carriers will not be delivering on public holidays and weekends in the country of destination.

Returns

Stedilens honours the warranty offered by the specific brands against manufacturer defects on all products purchased from www.stedilens.com. Please note that normal wear and tear, including scratches, dents, stains, and other marks are not covered under warranty.

If you wish to return your purchased item that has no manufacturer defects, you may do so if the returned goods are in perfect, unused condition. We can issue you a web-store credit for exchange.

Product Information

For information about our products, replacement parts, warranty information or for any other questions you may have, please contact our Customer Service team. You can reach us at www.stedilens.com